Refund policy

We want you to love your SOLYN piece. If something isn't right, we're here to help.

How to request a return or exchange

Simply email us at hello@solyn.store with your order number and the reason for your request. We'll get back to you within 24 hours with a solution — whether that's a replacement, a refund, or a return.

Eligibility

• Requests must be made within 30 days of delivery
• Items must be unused and in original condition
• Sale items are final sale

Damaged or defective items

If your piece arrives damaged, please email us within 48 hours with a photo. We'll send a replacement right away at no cost to you.

Refund processing

Once a refund is approved, it will be processed to your original payment method within 5–10 business days.

Questions?

Contact us anytime at hello@solyn.store